Terms of service
Read alongside our disclaimer and privacy notice.
1. Who we are and how to reach us
Accessibility Radar is the trading name of a sole trader registered in Ireland (business name registered with the Companies Registration Office, registration number to be confirmed), operating from Ireland. You can contact us at Contact@accessibilityradar.com about anything in these terms. These terms took effect on 20 September 2026 and apply every time you use the site or buy a plan.
2. The service we provide
We provide automated, AI-assisted accessibility testing of publicly reachable web pages, together with reports and optional recurring monitoring. Testing is fully automated: we run technical checks against WCAG 2.1 and 2.2 level AA on a representative sample of pages and use AI to explain each finding and suggest a fix. We do not carry out manual audits, assistive-technology testing or legal review, and nothing we provide is legal advice or a certification of conformance with the European Accessibility Act, EN 301 549 or any other law or standard.
3. Free scans and accounts
Anyone may run a free scan, which shows an accessibility score and a short list of finding headlines. Full findings, fixes and reports require a paid plan. To create an account you must be at least 18 and give accurate details; you are responsible for keeping your password safe and for everything done through your account. We may suspend or close an account that is used unlawfully or that abuses the service.
4. Your permission to scan a site
By submitting a website address you confirm that you own that site or are authorised by its owner to have it tested, and that testing it does not breach anyone else's rights. We respect robots directives, request pages at a modest rate and do not attempt to reach pages behind a login. You must not use the service to scan sites you have no right to test, to attempt to overload a site, to resell raw output as your own certification, or to reverse-engineer or copy the service.
5. Plans, prices, VAT and renewals
Prices are shown in euro and exclude VAT, which is calculated and added at checkout according to your location and VAT status. Monthly plans are charged in advance each month and renew automatically until you cancel; one-off audits are charged once, in advance. Each plan covers the number of websites and the number of sampled pages per site shown on the pricing page. We may change prices for future renewal periods and will give you at least 30 days' notice by email before a change affects you.
6. Cancellation, withdrawal and refunds
You can cancel a monthly plan at any time from your dashboard; it keeps running until the end of the period you have paid for, and you are not charged again. Consumers in the EU normally have 14 days to withdraw from a distance contract. Because reports are digital and produced immediately, by starting a paid scan you ask us to begin at once and acknowledge that you lose the right to withdraw once the report has been generated. If we fail to deliver a report you paid for, we refund it in full.
7. Availability and changes
We aim to keep the service available at all times but do not guarantee uninterrupted operation; maintenance, third-party outages and factors outside our control can interrupt it. Scheduled monitoring runs happen automatically on a regular timetable and may occasionally run late. We may improve, change or withdraw features, and will not make a change that materially reduces a paid plan without telling you first.
8. Your content and our material
You keep all rights in your website and in anything you submit to us. You grant us the limited permission we need to fetch, analyse and store your pages in order to provide the service. We keep all rights in the service itself, including our software, scoring and report formats. Reports are licensed to you for your own business use, and Agency-plan customers may share them with their own clients.
9. Liability
We provide findings in good faith but do not warrant that they are complete, accurate or error-free; automated testing detects only a portion of accessibility barriers. We are not liable for indirect or consequential loss, loss of profit, or any regulatory penalty or claim arising from your website. To the fullest extent permitted by Irish law, our total liability arising from the service is limited to the amount you paid us in the twelve months before the claim. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot lawfully be limited, and consumers keep their statutory rights.
10. Complaints, governing law and disputes
If something goes wrong, email Contact@accessibilityradar.com and we will reply within five working days. These terms are governed by the laws of Ireland and the courts of Ireland have exclusive jurisdiction, though consumers keep the protection of the mandatory laws of their country of residence and may use the European Commission's online dispute resolution platform. If we update these terms we will post the new version here and, for material changes affecting a paid plan, email you beforehand.
These terms are a working draft. Have them reviewed by your solicitor before you start trading, and send me your company details so I can add them.